Glastonbury ticket terms explained
A plain English glossary of every term you'll meet in the Glastonbury ticket process, from registration number to resale.
The Glastonbury ticket process has its own vocabulary. If you're new to it, or explaining it to friends, this is what each term means.
Before the sale
- Registration. A free, one-off sign-up on See Tickets with your details and a photo. You need one to buy a ticket or be booked by someone else. It carries over between years.
- Registration number. The number you get by email once your photo is accepted. Whoever books for you needs it, together with your registered postcode.
- Registered postcode. The postcode on your registration. It must match exactly on ticket day, even if you've since moved.
- Registration lookup. The official page where you enter your email address to get your registration number sent to you again.
- Photo check. A person checks every registration photo by hand. The festival says this takes about 48 hours in the working week.
- Registration closing. Registration is paused before each sale and reopens afterwards. Register or update your photo before it closes.
On ticket day
- General admission (GA). The standard festival ticket, including camping.
- Ticket and coach package. A festival ticket bundled with return coach travel, sold in a separate sale a few days before general admission.
- Lead booker. The person who gets through the queue and books for up to five others, entering their details and paying the deposits.
- The queue or waiting room. The online queue everyone joins before the sale. Recent sales have tied each place in it to a registration number.
- Holding page. A minimal page shown under heavy traffic. It doesn't mean the site has crashed.
- "All available tickets have now been allocated". No new booking pages are open, but failed orders may still be released.
- Sold out. Every purchase has been processed. No more tickets in that sale.
After booking
- Deposit. The part payment made on ticket day: £100 per ticket for 2027.
- Balance. The rest of the ticket price, plus postage, paid in a set window in the spring.
- Balance payment window. The week the balance must be paid. For 2027 it's 1 to 7 April. Unpaid tickets are cancelled.
- Postage and packing. A charge per order for posting the tickets: £11.25 for general admission in 2027.
- Cancellation or refund protection. Optional insurance, offered at checkout or with the balance, that can refund you in certain circumstances.
- Non-transferable. Your ticket can only be used by you, because it shows your photo.
Missed out
- Resale. The spring sale of tickets that weren't paid for or were returned, usually in late April, paid in full.
- Coach resale. The resale of ticket and coach packages, usually a few days before the general admission resale.
- Sunday tickets. A separate, limited offer for local residents with its own rules, not a general sale.
Access
- Access Pass. A digital pass, run with Nimbus Disability, that verifies access needs for the festival's facilities.
- Nimbus Access Card. An existing access card that the festival has also accepted.
- PA scheme. The personal assistant scheme, which has given a free ticket to the PA of someone who can't attend without one.
- Access Application Form. The form you request from the Accessibility Team after getting a ticket. For 2027 it's available from the end of November 2026.
Each of these is explained in more detail in our guides.